Shipping to UK Mainland is free via Royal Mail 48 hour service.
We offer a Next Day delivery service via DPD at a charge of £5.95.
Please note that shipping to Northern Ireland / Republic of Ireland will cost £12.50
International shipping is available
FREE RETURNS VIA ROYAL MAIL
Returns allowed up to 30 days after purchase (subject to terms and conditions as below)
Please note, our free returns service is available to UK Mainland and Northern Ireland customers only.
We now offer a free returns service! If you wish to return your shoes to us for either an exchange or refund, please go to this link here to process your free returns label.
When entering your details, please note that in the ‘Order Number’ field, please put your order reference number, for example #600000111 (you can find this on the top left-hand corner of your invoice). Then just print and attach the label to the parcel, and you can ship the shoes back to us!
We kindly request that all footwear is tried on with hosiery.
Only try the footwear on carpeted floor, hard floor will mark the outer sole.
HOW TO RETURN YOUR ORDER:
Complete and detach your returns note (goods cannot be returned without this information)
Enclose it together with your returned item(s), inside the original packaging and shoe box.
Unless you are using the free returns service, please send your order back to us via recorded delivery. Remember to retain your proof of delivery until the item(s) are refunded on your statement, as this enables you to trace your return.
Exchanges: indicating the style and size you wish to exchange your return for. Please refer to the returns policy to ensure that your return is accepted for a refund or exchange.
For a full list of our terms, conditions, and returns policies please click here.
Why Shop With Us?
Pink by Paradox is all about designer bridal & wedding shoes. We revolutionised the market back in 2002 with a range of stunning designer wedding shoes which offered a comfortable option for brides walking down the aisle without ever skimping on style or fashion. We believe that high fashion designer bridal and wedding shoes should be both comfortable and available to all brides to be, whatever their style, budget or location. This is why all of our highly comfortable designer bridal & wedding shoes are available in over 35 countries worldwide, helping brides to be complete their wedding ensemble, whatever their choice of dress, style or budget.
Our easy shopping process makes selecting the perfect wedding shoes an exciting and enjoyable experience. Peace of mind comes with our hassle free returns policy, and fast and free shipping (to UK) means you won't have to wait long before trying on your ideal wedding shoes.
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